If for any reason you feel that our service did not live up to your expectations or you think that somehow our service did not meet your standards of excellence. Request a cancellation and pay only for the period you have consumed.

Users can cancel request a refund for the rest of their subscription in just a few steps in their account dashboard.
Please check the table below for how the refund calculations are done.

*This policy does not apply reseller plans. Reseller plans are non refundable*

We make sure our customers don’t get stuck or give up on the process. If you are having any issues please contact us on [email protected] or ôn WhatsApp. We are a full-service provider and help with everything from ordering  to installation.